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Rappelz Online Game • Privacy
Privacy Policy 2026 — Rappelz Online Game
This Privacy Policy explains the categories of information the website may process, why they are used, how third-party services can be involved and what privacy choices may be available to you.
Last updated: September 2026. This Privacy Policy applies to rappelzonlinegame.com. External services and linked websites operate under their own privacy terms.
1. Privacy Policy — Who We Are
RappelzOnlineGame.com is an independent Rappelz community website and the web home for Rappelz Tournament resources. It is not an official Rappelz publisher and is not affiliated with Gala Lab, VALOFE or another official Rappelz publisher.
2. Information We May Process
Technical & Usage Data
- IP address and approximate location derived from it.
- Browser, device and operating-system information.
- Pages visited, referral information and timestamps.
- Server/security logs used to operate and protect the website.
Information You Provide
- Email address and message contents when you contact us.
- Information you choose to submit through comments or forms.
- Support details you voluntarily provide when asking for help.
Do not submit game passwords. The website does not need your current game-account password for support. Payment-card details should only be entered into the relevant payment provider’s secure checkout, not sent through support messages.
3. How Information May Be Used
- Operate, maintain and secure the website.
- Understand traffic and improve pages, guides and navigation.
- Respond to support or contact requests.
- Prevent spam, abuse and technical attacks.
- Comply with applicable legal obligations.
We do not sell personal data to advertisers.
4. Cookies & Local Storage
The website may use necessary cookies or browser storage for site functionality, preferences, security and interactive tools. Optional analytics or third-party embeds may also use cookies or similar technologies depending on your browser and consent settings.
The Rappelz Interactive Map stores personal atlas settings, markers, timers and related preferences locally in your browser. Clearing site data or using private browsing can remove local information unless you exported a backup.
5. Analytics & Third Parties
Third-party services used by the site may process data under their own privacy policies. For example, Google explains its data practices in the Google Privacy Policy. These can include analytics, hosting/security services, spam protection, embedded YouTube media, Discord links/widgets and payment providers used for optional transactions.
Analytics configuration, providers and retention settings can change. This policy therefore does not promise a fixed analytics-retention period unless the current configuration is separately published.
6. Payment Information
Where the site links to or uses a third-party payment provider, payment credentials are handled by that provider under its own terms and privacy policy. RappelzOnlineGame.com does not ask users to send full card details through ordinary contact, Discord or support messages.
7. Data Retention
Information should be retained only for as long as reasonably necessary for the purpose for which it was collected, to operate and secure the site, or to meet legal obligations. Third-party services apply their own retention periods.
8. Your Privacy Rights
Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, objection or portability of personal data. You may also have the right to withdraw consent where processing relies on consent and to complain to a competent data-protection authority.
9. EEA / GDPR Information
Where the GDPR applies, personal data must have an appropriate legal basis. Depending on the activity, this may include legitimate interests, consent, performance of a requested service or compliance with legal obligations. Rights can vary with the processing activity and applicable exceptions.
10. Children’s Privacy
This website is not intended to knowingly collect personal data from children where parental consent or another legal basis would be required. If you believe a child submitted personal information improperly, contact us so the issue can be reviewed.
11. Security
Reasonable technical and organisational measures are used to protect website data. No internet transmission, hosting platform or electronic storage method can be guaranteed completely secure.
12. Changes & Contact
This Privacy Policy may be updated when services, website practices or legal requirements change. The updated date above will be changed when the policy is revised.
Questions about this Privacy Policy or privacy requests can be sent through the Contact page or by email at RappelzTournament@gmail.com.
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